Terms of service
OVERVIEW
Welcome to Droxica Shopping (“we”, “us”, “our”). We operate this online store and provide all related content, features, tools, and services (collectively, the “Services”). Our store is powered by Shopify, which enables our ecommerce platform.
By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy [LINK]. If you do not agree, do not use the Services.
1. ACCESS AND ACCOUNT
You confirm that you are at least 18 years old or otherwise eligible to enter into a binding contract under Indian law.
To use the Services, you may be required to provide accurate and complete information (email, address, payment details, etc.). You are responsible for maintaining the confidentiality of your account and all activity done under it. You may not transfer or sell your account.
2. OUR PRODUCTS
We aim to display products accurately, but colours, appearance, and details may vary due to screen differences and supplier variations.
We do not guarantee that products will match expectations perfectly. Product descriptions, specifications, and availability may change without notice. We may limit or discontinue products at our discretion.
3. ORDERS
Placing an order constitutes an offer to purchase. We may accept or decline any order at our discretion. Orders are confirmed only after successful payment processing and acceptance by Droxica Shopping.
Once accepted, cancellations may not be possible. If an order cannot be processed or needs modification, we will notify you using the contact information provided.
Purchases must be for personal use only, not for commercial resale.
All orders are subject to our Refund & Return Policy [LINK].
4. PRICES AND BILLING
Prices may change without notice. The price at checkout is final and binding. Unless stated otherwise, prices do not include GST, shipping charges, customs/duties (if applicable for imported items), or other fees.
You must provide correct and updated payment information. By completing a purchase, you confirm that:
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You are authorized to use the payment method.
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All charges will be honoured by your bank/payment provider.
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You will pay all applicable charges, taxes, and fees.
5. SHIPPING & DELIVERY
Delivery timelines are estimates and not guarantees. Delays may occur due to couriers, customs, weather, operational issues, or other factors beyond our control.
Risk and ownership transfer to you once the product is handed over to the courier.
6. INTELLECTUAL PROPERTY
All content on the Services—including branding, text, images, graphics, product descriptions, and design elements—is owned by Droxica Shopping or licensed to us and protected under Indian copyright, trademark, and other laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorised copying, modifying, distributing, or exploiting of our content is prohibited.
“Droxica Shopping” and related branding are our trademarks and may not be used without written permission.
7. OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or features. These are offered “as is” and without warranties. Your use of these tools is at your own risk and subject to the terms of the respective third parties.
8. THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We do not review, endorse, or control these sites and are not responsible for their content, products, or actions. Accessing third-party websites is at your own risk.
9. RELATIONSHIP WITH SHOPIFY
Our store operates on Shopify’s platform. All purchases are made directly with Droxica Shopping. Shopify is not responsible for any transactions, issues, or disputes related to your orders.
By using our Services, you release Shopify from any claims arising from your interactions with Droxica Shopping.
10. PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy. Because our store is hosted on Shopify, your data may be processed outside India.
By using the Services, you consent to such processing.
11. FEEDBACK
By submitting any reviews, comments, ideas, or suggestions (“Feedback”), you grant us a perpetual, royalty-free licence to use, reproduce, and publish that Feedback for any purpose.
You confirm that you own the Feedback and that it does not infringe any third-party rights.
12. ERRORS & INACCURACIES
We may correct errors, pricing mistakes, inaccuracies, or omissions at any time without notice. We may cancel orders affected by such errors, even after they are submitted.
13. PROHIBITED USES
You may not use the Services for:
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unlawful activities under Indian law,
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fraud or misleading actions,
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violating intellectual property,
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harassment or abusive behaviour,
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spreading malware,
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data scraping, spamming, or interfering with system security,
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attempting unauthorised access to our systems.
Violation may lead to termination of your access.
14. TERMINATION
We may suspend or terminate your access to the Services at any time. You remain responsible for all charges incurred before termination.
Sections regarding IP, Feedback, Liability, Indemnity, Severability, Governing Law, and others survive termination.
15. DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure access. You use the Services at your own risk.
16. LIMITATION OF LIABILITY
To the maximum extent permitted under Indian law, Droxica Shopping is not liable for:
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indirect or consequential damages,
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loss of profit, data, or revenue,
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delays, shipping issues, or third-party errors,
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product dissatisfaction or expectation gaps.
Your sole remedy is limited to the amount paid for the product.
17. INDEMNIFICATION
You agree to indemnify and defend Droxica Shopping, its employees, partners, and service providers against claims arising from:
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your breach of these Terms,
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violation of laws or third-party rights,
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misuse of the Services.
18. SEVERABILITY
If any part of these Terms is found unenforceable, the rest remains valid.
19. WAIVER & ENTIRE AGREEMENT
Failure to enforce any part of these Terms does not waive our rights. These Terms, together with policies on the website, represent the entire agreement between you and Droxica Shopping.
20. ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may assign or transfer our rights without notice.
21. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in the state and city where Droxica Shopping is headquartered (Insert City, India).
22. HEADINGS
Section headings are for reference only and do not affect interpretation.
23. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes means you accept the updated Terms.
24. CONTACT INFORMATION
For questions about these Terms:
Droxica Shopping
Email: droxicashopping@gmail.com
Business Address: [INSERT]
Phone: [INSERT]
GST Number: [INSERT] (if applicable)
Business Registration Number / CIN (if applicable): [INSERT]